Privacy Policy

What information do we collect?

• We collect information from you when you schedule a service call, sign a septic
  maintenance contract, contact us on the website, or communicate via e-mail.
• When ordering or registering, we may ask you for your name, e-mail address, mailing
  address, phone number, credit card information or other information. You may, however,
  visit our site anonymously.

How do we use your information?

We may use the information we collect from you when you schedule a service call, sign a septic
maintenance contract, contact us on the website, or communicate via e-mail in the following
ways:

• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal
information. Your personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to such systems, and
are required to keep the information confidential. When you place orders or access your
personal information, we offer the use of a secure server. All sensitive/credit information you
supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our
databases to be only accessed as stated above.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard
drive through your Web browser (if you allow) that enables the site’s or service provider’s
systems to recognize your browser and capture and remember certain information. For
instance, we use cookies to help us remember and process the items in your shopping cart.
They are also used to help us understand your preferences based on previous or current site
activity, which enables us to provide you with improved services. We also use cookies to help us
compile aggregate data about site traffic and site interaction so that we can offer better site
experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site
visitors. These service providers are not permitted to use the information collected on our behalf
except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can
choose to turn off all cookies. You do this through your browser (like Netscape Navigator or
Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu
to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access
to many features that make your site experience more efficient and some of our services will not
function properly. However, you can still pay invoices over the telephone by contacting customer
service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable
information unless we provide you with advance notice, except as described below. It also does
not include website hosting partners and other parties who assist us in operating our website,
conducting our business, or servicing you, so long as those parties agree to keep this
information confidential. We may also release your information when we believe release is
appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights,
property, or safety.

How can you opt-out, remove or modify information you have provided to us?

At any time if you want to opt-out of text messages or e-mails you can reply UNSUBSCRIBE
and you will be removed from text or email communications.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site.
These linked sites have separate and independent privacy policies. We therefore have no
responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek
to protect the integrity of our site and welcome any feedback about these linked sites (including
if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy
changes will apply only to information collected after the date of the change. This policy was
last modified on August 27, 2024.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and
all feedback pertaining to privacy, or any other issue.

Your consent

By using our site, you consent to our privacy policy.